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Useful links

The following information and links may be useful to help you manage your health and the health of your family.

To check your eligibility and entitlement for publically funded healthcare visit www.health.govt.nz/eligibility

VIDEO PODCASTS ON THE NZ HEALTH SYSTEM

1. Full videos

English
NZ health & disability system (English) (20mins)

Mandarin
NZ health & disability system (Mandarin) (22mins)

Hindi
NZ health & disability system (Hindi) (30mins)

2. Bite-sized chapters
Each video is between 2-5 minutes long

English
Quick overview of the NZ Health & Disability System
Your local family doctor
Public Hospitals
Healthcare where to go?
Need language support?
Where to get your medications
Schemes in NZ
Services for children
Looking after our teeth
Know how to PLAN your visits

Chinese
Quick overview of the NZ Health & Disability System
Your local family doctor
Public Hospitals
Healthcare where to go?
Need language support?
Where to get your medications
Schemes in NZ
Services for children
Looking after our teeth
Know how to PLAN your visits

Hindi
Quick overview of the NZ Health & Disability System
Your local family doctor
Public Hospitals
Healthcare where to go?
Need language support?
Where to get your medications
Schemes in NZ
Services for children
Looking after our teeth
Know how to PLAN your visits


FACTSHEETS ON THE NZ HEALTH SYSTEM
English
Simplified Chinese
Korean
Hindi
Burmese
Japanese
Arabic

Quick Guide to NZ health system (multiple languages)

HEALTHCARE - WHERE SHOULD I GO?
English
Simplified Chinese
Korean
Hindi
Arabic

ADDITIONAL INFO

Asian Health Services (Waitemata DHB only)
iCare Call Centre Ph. 09 442-3232 (Mon to Fri, 9am  to 4pm)
- GP enrolment & booking for Mandarin, Cantonese & Korean speaking community people
- Free telephone interpreting service for GP appointments
- Asian Breast Screen Support
www.asianhealthservices.co.nz

The Asian Network Incorporated 
Aims to raise awareness about the issues faced by Asian peoples in the Auckland region.
www.asiannetwork.org.nz

Breast screening services

New Zealand’s national breast screening programme provides free breast cancer checks for women aged between 45 and 69.
www.breastscreen.govt.nz

Cervical screening services
The national cervical screening programme is available to all women in New Zealand between 20 and 70 years old. The screening test checks for abnormal cell changes to the cervix, reducing the risk of women developing cervical cancer.
www.cervicalscreening.govt.nz

Well Women & Family Trust
www.wons.org.nz
Cervical Screening Options for Women in the Auckland Region

Child health
Well Child Tamariki Ora visits
The Well Child Tamariki Ora programme is a series of health visits and support that are free to all families for children from around 6 weeks up to 5 years of age.
www.wellchild.org.nz

Support for Children Under 5
www.plunket.org.nz

Zero fees for under 13
www.health.govt.nz

Child immunisation
The Immunisation Advisory Centre is a source of independent information on information regarding immunisation and vaccine-preventable disease.
www.immune.org.nz

Citizens Advice Bureau
Provides confidential information, advice and support for a wide range of issues including settlement
www.cab.org.nz

Citizen's Advice Bureau Language Connect
Get help in one of more than 20 languages at CAB Language Connect.
www.cab.org.nz

District Health Boards (DHBs) in the Auckland region
DHBs are responsible for providing, or funding the provision of, health and disability services in their district. Three DHBs operate within the Auckland region.

Auckland DHB
www.adhb.health.nz

Counties Manukau DHB
www.countiesmanukau.health.nz

Waitemata DHB 
www.waitematadhb.govt.nz
www.asianhealthservices.co.nz

eCALD® 
A range of Culturally and Linguistically Diverse (CALD) courses and resources developed for the New Zealand health workforce with the aim of developing cultural competencies for working with CALD patients/clients and their families, as well as for working in a culturally diverse workplace.
www.ecald.com

Elder care
New Zealand offers a wide range of services to help the elderly in New Zealand. They include home care, financial support, social support, rest homes and retirement villages.
www.adhb.govt.nz/seniorline

Finding a midwife
The Maternity Services Consumer Council
www.maternity.org.nz 

The New Zealand College of Midwives
www.midwife.org.nz

Finding a dentist
The Dental Council of New Zealand
www.dcnz.org.nz

Finding a physiotherapist
The New Zealand Society of Physiotherapists
www.physiotherapy.org.nz

Finding an optometrist
The New Zealand Association of Optometrists
www.nzao.org.nz

Green Prescription
Green Prescription (GRx) is a referral based health and wellness programme for adults 18 years and over. It is best suited for adults who would like support and motivation to get active and improve their lifestyle. It is delivered through group sessions in various communities in:

Auckland
Counties Manukau
North Shore
West Auckland

Healthline
Is a Government free telephone advice service. Trained registered nurses can talk with you if you’re feeling unwell but not sure whether you need to see a doctor, or need some urgent advice about a family member or friend who’s sick. They can arrange an interpreter if you need language support. The service is free, confidential and is available 24-hours, 7 days.
0800 611 116, www.healthline.govt.nz

Health & Disability Commission
You have the right to be treated with respect by health & disability providers. Any concerns or wish to complain, contact the organistion/service that provided your care or the Health & Disability Commission (HDC).
0800 112 223, www.hdc.org.nz/complaints

Health Navigator
Find reliable, trust worthy New Zealand-focused health information from A-Z.
www.healthnavigator.org.nz

Healthpoint
Find up-to-date information about GPs, hospitals & specialists, maternity services, dentists and much more.
www.healthpoint.co.nz 

Mental health services
Details for mental health services in your area.
www.hdc.org.nz/about-us/mental-health-and-addictions/help-and-support/getting-help

Helplines
- The Depression Helpline: 0800 111 757 (available 24/7), www.depression.org.nz
- Lifeline: 0800 543 354, www.lifeline.co.nz
- Samaritans: 0800 726 666, www.samaritans.org.nz  
- Youthline: 0800 376 633, www.youthline.co.nz
- Alcohol Drug Helpline: 0800 787 797, www.alcoholdrughelp.org.nz

NZ Now
New Zealand Immigration website for up-to-date new migrant information including health services.
www.newzealandnow.govt.nz/living-in-nz/healthcare/healthcare-services

Pregnancy and Newborn Screening
Screening programmes for you and your baby
www.nsu.govt.nz/current-nsu-programmes/antenatal-newborn-screening-programmes.aspx

Paracetamol use in babies and children
This leaflet has useful information on how to give paracetamol safely to babies and children. Click here. 

Primary health organistions in Auckland
Most GPs in New Zealand belong to a Primary Health Organisation (PHO). PHOs aim to deliver primary healthcare services to the people in its community at an affordable cost.

Alliance Health Plus Trust
www.alliancehealth.org.nz

Auckland PHO
www.aucklandpho.co.nz

East Health Trust PHO
www.easthealth.co.nz

National Maori PHO Coalition
www.hauoracoalition.maori.nz

ProCare Networks Ltd
www.procare.co.nz

Waitemata PHO Ltd
www.comprehensivecare.co.nz

Problem Gambling Foundation: 0800664262, www.pgf.nz
Asian Family Services
provide professional counselling and advice in Cantonese, Mandarin, Korean, Vietnamese, Thai and Japanese, 0800 862 342

Sexual health and contraception services
Family Planning
www.familyplanning.org.nz